Call Us on
020 8655 1666
020 8655 2044
(Mon-Fri 9:30-17:30)

Content on this page requires a newer version of Adobe Flash Player.

Get Adobe Flash player

Help Center >> Answers

Customer Help Center

If i placed an order how long would it take to be send out to me

Jemma Foley On 12/01/2012

Posted Answers

Answered By: Sexyher



Below is the delivery information. Hope it helps. Thanks.

Delivery for UK customers
We do next day delivery for UK customers if products are in stock. For none in stock item (includes made to measure items) delivery takes up to 45 days. Please note, for uncontrollable reasons such as Royal mail strike etc, the delivery might be delayed and we will take no reliabilities for the delay.

You will receive a confirmation e-mail when your order has been shipped, or in progress etc. If you have any enquires regarding your order, please use the order number provided in that email. If you do not receive please check your junk mail or phone us for your order number. See below for specific delivery dates.

Delivery Receive Date Information Within United Kingdom
Date: Orders Before 3pm: Orders After 3pm:
Monday Tuesday Wednesday
Tuesday Wednesday Thursday
Wednesday Thursday Friday
Thursday Friday Following Monday
Friday Following Monday Following Tuesday
Weekend Following Tuesday Following Tuesday
Bank Holiday Following Wednesday Following Wednesday
Other Holiday Two days After holiday Two days after holiday

Delivery for None UK customers
We use Royal mail international sign for or air sure to deliver products for EU and Non-EU countries. Delivery for EU countries takes 3-5 working days and for none EU countries takes 5-7 working days.†

Customs charges
International orders might incur a customs fee. You are responsible for paying the customs and import duties. We cannot determine in advance what these charges will be. Please contact your local customs office to determine the customs costs. It is your full responsibility to verify the customs, duties charges and procedures in your country prior to placing your order.†

Please Note: If charges are levied in your country and you refuse to pay them, you are responsible for the original shipping costs to you, any duties, taxes and/or customs charges that are incurred on the package, and the cost of returning the package. These costs will be subtracted from your merchandise refund and your credit card will be charged accordingly. If the customs fee occurs when you return for exchange, it will be also on your cost.

Post Your Answers

* fields are mandetory

*Your Name

*Your Email ID

Upload Images

*Add a answer