Whats your refund policy for wholesale?
We would like to issue full refund or exchange for free if the item is faulty. This is a rare case as we check 5 times before we send anything out. 3 times from manufacture and 2 times from us.
For wholesale returns, we issue credit notes if items are in perfect condition, no refund will be issued. However, all returns are subject to a 15% restocking charge. items must be unworn and in the original resellable conditon.
Please notes, all returns must be sent back within 7 days of the receiving. |